“Feedback Secrets That Will Sky Rocket Your Ebay Sales” by Jason James
I’ve heard some Ebay users remark that feedback isn’t all that important, that no one reads that stuff in the first place. Quite the contrary. While newbies and eBay novices will often overlook the feedback for lack of understanding and inexperience, almost ALL veteran buyers will view your feedback before buying your product. If they see comments such as “product not delivered,” “this guy is a fraud,” “terrible seller, would not trade with again.” Then they will never purchase your merchandise. You need to have an outstanding feedback rating brimming with positive comments to really make huge profits on Ebay.
Also, you need a feedback rating of 50 or more to list Dutch auctions or to 10 more to feature an auction. The way to ensure quality feedback is simply to deliver a quality product quickly, efficiently, and honestly. If you are looking for a “quick fix” or a “hit and run” scheme then eBay is not the place for you.You can build a hugely profitable and legitimate online business using internet auctions without defrauding anyone!
There will always be a few rogue customers who claim they never received their product or you were too slow to deliver it, or else were unhappy with what they received.
We all know that the customer is NOT always right. My recommendation for dealing with such problem buyers is simply to offer a 30-day no-questions-asked refund on any physical product that you are selling (services, information, and software excluded for obvious reasons). If they persist in causing problems, just ignore them. One or two negative feedbacks won’t destroy you, 10 or 20 will.
In my final lesson, we will talk about… “The End of Your Auction” and “Customer Service”
Yours in success,
Jason James
Consultant and eBay Power Seller
Founder, Auction Resource Network
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Jason James is originally from Boston, MA. and has spent time in the U.S. Marine Corps learning some of the discipline that is required for a successful home-based Internet marketing business.
Jason has built a long track record of success mastering eBay and building profitable membership websites.
His first Internet success was selling products on Internet auction site eBay, becoming a power seller then eventually putting together the website www.auctionresourcenetwork.com which detailed the exact steps a person can take to make money on eBay.
Jason’s most recent venture is putting together a series of Online videos made by some of today’s top Internet marketers to help budding entrepreneurs get trusted information to help their online businesses grow to phenomenal levels.
Jason has kindly allowed us to post one of his articles about how to be successful on E-bay each day for the next couple of months. Thanks Jason.